Competitions Terms & Conditions for
the WIZZO Application
1. The Provider of the Application.
MBC FZ L.L.C
2. The name of the Application.
¿«WIZZO Application¿»
3. End User.
An End User is defined as a physical person or moral
entity that has downloaded and installed the WIZZO Application on their
smartphone, has created a WIZZO account with their FB account or email address
and password and meets the eligibility criteria as defined in Clause 8.6.. The
combination of an End User and the personal information provided during the
registration process will be referred to as the WIZZO Account.
4. Mobile Application Games.
Mobile Application Games are defined as computer
programs designed to run on smartphones, tablet computers and other mobile
devices created by third parties, other than WIZZO made available to download
in the WIZZO Application.
5. Location.
5.1. The WIZZO Application will be available to
download globally from Google Play and the App Store. Time frame of the WIZZO
Application.
5.2. The WIZZO Application will
last for an indefinite period of time or until the Provider decides at its sole
discretion to withdraw the WIZZO Application and terminate all related
services. Please check online at www.WIZZOgames.com or
send an email to support@WIZZOgames.com.
6. License Grant.
The Provider Grants End User a revocable,
non-exclusive, non-transferable, limited right to install, use and access the
WIZZO Application strictly in accordance with these Terms and Conditions.
7. Acceptance of Terms of Use.
7.1. All End Users warrant that they have read these
Terms and Conditions (hereinafter referred to as the ¿¿Terms and Conditions¿
carefully and fully understand their content. The Terms and Conditions are on
public view on http://competition.mbc.net/wizzo-game/terms.html .
7.2. By clicking on the accept button within the WIZZO
Application and thus signing in, the End Users signal their complete acceptance
and full understanding of these Terms and Conditions and agree:
7.2.1. to receive push notifications on their mobile
phones relating to the WIZZO Application;
7.2.2. to receive SMS communication/advertising offers
from the Provider or from other companies that co-operate with the Provider
during the term the WIZZO Application is made available to End Users;
7.2.3. to be included into Opt-in programs and
Communities created by the Provider with the data gathered during the term the
WIZZO Application;
7.3. The Provider reserves the right to terminate or
amend functions of the WIZZO Application and these Terms and Conditions at any
time as well as change actions and points attributed to actions at any time
without any prior notice to or consent from the End User. Any such revision
will be binding and effective immediately upon posting of the revised Terms and
Conditions on http://competition.mbc.net/wizzo-game/terms.html.
The continued use of the WIZZO Application by the End User constitutes
agreement to any revision of the Terms and Conditions.
7.4. In the event of dispute regarding the Terms and
Conditions, conduct, results, and all other matters relating to the WIZZO
Application, the decision of the Provider shall be final and no correspondence
or discussion shall be entered into with any End User.
7.5. This agreement between the Provider and the End
User will remain in full force and effect while the Provider provides the WIZZO
Application (not taking into account temporarily suspensions of the WIZZO
Application for operational reasons, e.g. for repairs, planned maintenance or
upgrades) or until the End User decides to sign out as per Clause 9.8, or
deletes the WIZZO Application.
8. Registration (sign-in) and sign out of
the WIZZO Application. Availability of the WIZZO Application and eligibility of
End Users.
8.1. To sign in the WIZZO Application, the End User
must download the WIZZO Application from Google Play or the App Store and
accept the Terms & Conditions.
8.2. End User agrees to provide true, accurate,
current, and complete information when registering with the WIZZO Application.
It is End User¿¿s responsibility to maintain and promptly update its accoun
information to keep it true, accurate, current, and complete. If End User
provides any information that is fraudulent, untrue, inaccurate, incomplete, or
not current, or if the Provider has reasonable grounds to suspect that such information
is fraudulent, untrue, inaccurate, incomplete, or not current, the Provider
reserves the right to suspend or terminate End User¿¿s account without notic
and to refuse any and all current and future use of the WIZZO Application.
8.3. End User acknowledges and agrees to be
responsible for maintaining the confidentiality of the password and account and
is fully responsible for all activities that occur in connection with its
password or account. End User agrees to immediately notify us of any unauthorized
use of either the password or account or any other breach of security. End User
further agrees that he/she will not permit others, including those whose
accounts have been terminated, to access the WIZZO Application using End User¿¿
account or User ID. End User grants the Provider and all other persons or
entities involved in the operation of the WIZZO Application the right to
transmit, monitor, retrieve, store, process and use End User¿¿s information
in
connection with the operation of the WIZZO Application and in the provision of
services to End User. The Provider cannot and does not assume any
responsibility or liability for any information the End User submits, or End
User¿¿s or third parties¿¿ use or misuse of information transmitted or recei
ed
using the WIZZO Application.
8.4. By signing in to the WIZZO Application via their
Facebook account the End Users accept that the profiling and personal data
acquired with the acceptance of Facebook can be used by the Provider and their
technical partners supporting the WIZZO Application for the recommendation
engine of the WIZZO Application. No profiling or personal data will be used by
any third party not having technical support agreements with the Provider.
8.5. By downloading the WIZZO Application the End
Users can also have the opportunity to participate in competitions and
challenges of different mechanisms to be able to win different types of rewards
(virtual or physical). The WIZZO Application rewards points for various actions
such as playing the Mobile Application Games, spending time in the Mobile
Application Games, and inviting friends. These points are then posted on a
weekly leaderboard, where prizes are given out to the top scorer(s). More
details regarding how points are allocated across the leaderboards can be found
in the leaderboard and winner selection section below.
8.6. The following are eligible to participate:
8.6.1. Natural persons (other than people employed by
the Provider, and also their close relatives and spouses), who are eligible by
the applicable law in the country of location of the End User, may download
mobile applications and participate in competitions to win rewards. If the End
User is not eligible as per the applicable law to participate or win rewards, the
End User can receive the won reward by the guardian¿¿s prior consent an
appearance to the acceptance ceremony of the reward. In this case the winner¿¿
guardian must appear to collect the reward having his/her ID, as well as a
certification proving that he/she is the guardian or other criteria as per the
applicable law.
8.6.2. Legal entities having a running contract on
rendering different services to the Provider may receive the reward through
their authorized signatory acting on behalf of the legal entity.
8.6.3. The Provider reserves the right to disqualify
any entrant if it has reasonable grounds to believe the entrant has breached
any provision of the Terms and Conditions.
8.6.4. All winners must provide identification
documents in order to receive the rewards. Rewards may be received by a
representative of the winner by proxy upon written confirmation from the
winner.
8.6.5. By participating in the WIZZO Application, End
Users hereby warrant that all information submitted is true, current and
complete.
8.6.6. Winners must have inserted a valid phone number
in their profile
8.6.7. Winners that are contacted by the Provider must
provide a valid name and address
8.7. Each End User can sign-out of the WIZZO
Application any time and stop receiving any information about the WIZZO
Application. If after the End User chooses to sign out he/she subsequently
re-signs he/she will be considered to be an End User in the WIZZO Application
once again.
8.8. If the WIZZO Application is withdrawn and related
services terminated the Provider will publish a message announcing such
withdrawal and termination in the official resources of the WIZZO Application (www.WIZZOgames.com).
8.9. Interruption or early termination of the WIZZO Application
shall not release the Provider from its obligation to give out already awarded
rewards and execute other actions required, except for the cases when
termination or interruption of the WIZZO Application was called by actions or
events which are not under the Provider¿¿s control.
9. Competition Periods.
9.1. Daily: Daily competitions and
challenges start at 00:00 of any day of the week and end the same day at 23:59.
All time references are KSA time. All End Users¿¿ points might be reset at t
he
end of the day.
9.2. Weekly: Weekly competitions and
challenges start on Sunday at 00:00 and end the following Saturday at 23:59.
All time references are KSA time. All End Users¿¿ points are reset at the en
d of
the week.
9.3. Monthly: Monthly competitions
and challenges start on the first calendar day of a month at 00:00 and end on
the last calendar day of the same month at 23:59. All time references are KSA
time. All End Users¿¿ tickets are reset at the end of the month.
10. WIZZO Challenges
WIZZO Challenges will be active to End Users whenever
the Provider chooses to enable them. The WIZZO Challenges are above and beyond
the Competitions listed in section 10. WIZZO Challenges are comprised of the
following components: (a) The Action, (b) The Target Audience, (c) The Reward
and (d) The Winner Selection Method.
10.1. The Action which will be a
specific action the End User must perform to complete the Challenge. The
actions will be limited to one or a combination of the below:
10.1.1. Downloading and installing a specific game or
games
10.1.2. Completing a survey
10.1.3. Inviting a specific amount of friends to
download WIZZO
10.1.4. Collecting a specific amount of points during
a defined time period
10.1.5. Redeeming the WIZZO daily bonus on one
specific day or days
10.1.6. Opening WIZZO on a specific day or days
10.1.7. Performing any of the actions listed in the
how to win points section of the WIZZO app
10.2. Target Audience which will be
the group of End Users the WIZZO Challenge will be communicated to. The
Provider has the right to define these groups at his own discretion.
10.3. The Reward which will be
clearly communicated in the Challenge and will be along the lines of section 16
below.
10.4. The Winner Selection Method will
be either based on a Draw where all participants participate with 1 chance for
every challenge completed or based on Top Scorer where all participants compete
with the points awarded from The Action of The Challenge.
11. Winner Determination Methods in
Competitions and Challenges
11.1. Definition of a Winner: A
winner is an End User, who has been selected either via Draw or Top Scorer
methods. The Provider will define the exact number of winners, the winners¿
selection method, and exact prizes in the prize section of the WIZZO
Application, provided that the winner meets the eligibility criteria, as
defined in Clause 13, in order to be awarded with the prize.
11.2. Draws: Winners can be determined
based on a random draw, where the number of points or tickets an End User has
collected during the competition period inside the WIZZO Application and the
Mobile Application Games are equal to the amount of draw entries the End User
has.
11.3. Top Scorer: Winners can be
determined based on the highest amount of points or tickets accumulated during
the competition period inside the WIZZO Application(s) and the Mobile
Application Games. In case of a tie, the End User that has accumulated their
points or tickets in the shortest duration will be deemed the winner.
12. Winner Eligibility.
12.1. In order to be eligible to win a prize, the End
User must have provided their phone number in the phone section of the WIZZO
Application. Not providing it will result in the Provider selecting the next eligible
winner.
12.2. In order for an End User to be eligible to
participate in any competition within the WIZZO Application(s) and the Mobile
Application Games, they must have performed at least one action during the
competition period.
12.3. End Users that have not performed an action
during that competition period within the WIZZO Application(s) and the Mobile
Application Games are not included in the winner determination.
12.4. The Provider may use any combination of the
competition periods and winner determination methods at any point during the
term the WIZZO Application is made available to the End Users.
12.5. End Users using the same WIZZO Account to
participate in the WIZZO Application are not eligible to win more than (1)
Prize every 4 weeks. The 4 weeks include the week they were chosen as a winner.
12.6. The Provider of the application reserves the
right to disqualify a winner in the event that the Provider deems that the
winner is the same physical person using a different WIZZO Account.
13. Point Allocation.
The gain or accumulation of points is subject to
change without prior notice or announcement to End Users. The ¿¿How to wi
points¿¿ section of the WIZZO Application always has the latest poin
configuration available for reference.
14. Leaderboards, Rewards and winner
selection.
Given the point allocation rules mentioned above,
points earned by the End User appear in two different leaderboards, the Global
leaderboard and the Friends leaderboard.
15. Types of Rewards.
15.1. Physical Rewards (the ¿¿P
rizes¿¿), wil
be given out each week by the Provider. Examples of the Prizes can be found in
the prize section of the WIZZO Application. The number of the Prizes that will
be given out lies solely at the Provider¿¿s discretion.
15.3. Provider may transfer cash equal to the value of
the Prize to the winners outside the countries mentioned in clause 15.2.
15.4. The Prizes are not transferable. Prizes are
subject to availability and the Provider reserves the right to substitute any
Prize with another of equivalent value without giving notice.
15.5. The Prizes can be vouchers of specific price
value which currency could be different from the currency of the country of the
Winner (the ¿¿Voucher¿¿). Such voucher can be exchanged for physical goo
through third party partners. third party partners may vary from time to time.
Vouchers can also be exchanged for gadgets, flights, hotel bookings or any
other service or product, depending on third party partner¿¿s offerings. Ag
restriction may apply to some Prizes and is subject to third party partner¿¿
Policy. Top up and using the Voucher for multiple purchases are subject to
third party partner¿¿s Policy. The Provider is not liable for the third part
partner¿¿s Policy and Terms of Use.
16. Place, date, time and other terms of
the rewards.
16.1. The winners from the following countries:
Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman,
Qatar, Saudi Arabia, Syria, Tunisia, U.A.E. will receive their rewards by the
Provider or by its certified partners in the countries they are located.
16.2. The winners shall be responsible for payment of
due taxes and collections for the rewards under any relevant legislation of the
country they are located.
16.3. The winners will be contacted by the Provider.
The winners must confirm in writing that they are the End User eligible to
receive the won rewards, and that they are entitled to the reward and shall
complete all the necessary documents provided by the Provider.
16.4. For the avoidance of doubt, Winners acknowledge
that delivery of the Prize can take up to (3) months from date of notifying
Winners. However, the Provider accepts no responsibility for any delay in the
delivery of the Prize.
17. Notification
17.1. Winners will be notified by telephone call/email
(as provided by them) within a period not exceeding 7 days of the closing date
that they have won, the prize and the delivery method.
17.2. Should the winner not answer the telephone
call/email within 2 working days, MBC reserves the right to choose a different
winner.
17.3. If the winner wishes to have his/her prize
awarded in the name of a beneficiary, the winner must fill the MBC beneficiary
form authorizing the beneficiary to collect the prize instead of him/her. This
form must be signed by both parties & a valid ID/Passport copy of both must
be submitted with the letter to MBC. (please confirm)
18. End User disqualification
18.1. The Provider reserves the right to temporarily
or permanently disable the End Users account if the Provider deems that the End
User has generated irregular gameplay events and/or unverified purchases in the
WIZZO Application or in the Mobile Application Games.
18.2. Irregular gameplay events and/or unverified
purchases are generated when an End User uses technical means (e.g. computer
programs, mobile applications or other assistance of technical nature) in order
to earn points.
18.3. All points earned by events that are deemed
irregular by Provider will be discarded and will not be taken into
consideration in the competition periods they were generated in.
19. Limitation of liability.
19.1. The Provider accepts no responsibility
whatsoever for, including without limitation, any error, omission,
interruption, defect, delay in operation or transmission, communications line
failure of the WIZZO Application, which are outside its direct control and
execution.
19.2. The Provider reserves the right to whenever is
deemed necessary temporarily suspend the WIZZO Application for operational
reasons (e.g. for repairs, planned maintenance or upgrades). The Provider
promises to restore the WIZZO Application as soon as possible after any
temporary suspension period.
19.3. The Provider is not responsible for inaccurate
Prize and/or reward details supplied to any End User by any third party
connected with a competition and is not under any circumstances or at any time
responsible for any actual or underlying defects of the offered Prizes and
rewards.
19.4. The Provider advises End Users to use caution
and common sense when using the WIZZO Application and participating in the
relevant campaigns at all times.
20. Disclaimer of warranties.
20.1. End Users understand and agree that they
participate in this WIZZO Application at their own risk and willingness and
have not been coerced in any manner to enter the WIZZO Application by the
Provider or a third party.
20.2. The Provider makes no warranty, implied or
express, that any part of the WIZZO Application will be uninterrupted and
error-free.
20.3. Neither the Provider nor any of its directors,
employees, agents or suppliers shall accept any responsibility for any damage,
loss, injury or disappointment suffered by any End User using the WIZZO
Application and related services and/or participating in the relevant campaigns
or as a result of accepting a Prize or reward.
20.4. The Provider is not responsible for any problems
or technical malfunction of any telephone network or lines, computer on-line
systems, servers, or providers, computer equipment, software failure of any
email or entry to be received on account of technical problems or traffic
congestion on the Internet, telephone lines or at any web site, or any
combination thereof, including any injury or damage to End User's or any other
person's computer or mobile telephone related to or resulting from
participation or downloading any materials in the WIZZO Application.
20.5. By registering, entering and using the WIZZO
Application, End Users agree that no claim relating to such losses or injuries
(including special, indirect and consequential losses) shall be asserted
against the Provider, its parent companies, affiliates, directors, officers,
employees or agents from any and all losses, damages, rights, claims and
actions of any kind resulting from acceptance or user of any prize, including
without limitation, personal injuries, death and property damage.
21. Data protection and Publicity.
21.1. The Provider may from time to time collect and
process, either on its own or through authorized parties, with whom Provider
has a contractual relationship and co-operates for the purpose of making the
WIZZO Application available, End User personal data related to voice, image,
name or address and any other relevant information deemed necessary for the
provision to End Users of the WIZZO Application and related services. Such
information will be included in a filing system belonging to the Provider, and
will be used by the Provider to enable End Users to use the WIZZO Application
and related services, as well as publicity mailing, or other purposes relating
to the Provider¿¿s services, unless otherwise indicated. By accepting thes
Terms and Conditions End Users explicitly provide their consent for the
Provider and authorized third parties to collect and process in line with
applicable laws information of the End Users, including but not limited to
information which under the applicable laws of the location of the End User are
considered to be personal data.
21.2. The Provider and third parties co-operating with
the Provider will use such data in line with applicable laws and in a
confidential manner. End Users may at all times exercise the rights of access,
rectification, deletion and objection in relation to the collection and
processing of the personal data in line with applicable laws by sending to the
Provider a written communication to that effect addressed to the Provider If an
End User wishes to opt-out of data collection, they must send an email to support@WIZZOgames.com.
In opting out the End Users will have to de-install the WIZZO Application on
their phone, however End Users may at any time decide to re-opt-in and
re-install the WIZZO Application without restriction, in which case these Terms
and Conditions, as in force at that time will apply.
21.3. End Users accept and agree that if they win a
reward then their first name, their last name and their photo may be published
by the Provider, at his discretion, in the media (TV, radio, websites) for
informational purposes only in media and commercials. The winners also accept
that they may participate in live testimonials organized in the media by the
Provider, at his request.
The Provider of the WIZZO Application shall not
release personal information about the End Users of the WIZZO Application to
third persons, unless: i) required to do so by the applicable law in the
country of location of the End User or ii) to comply with orders or
instructions by the official governmental entities in the country of location
of the End User or iii) if the End User has first given his/her consent and iv)
in accordance with the above paragraphs of this clause 19.
22. Copyrights & Trademarks.
All copyright, trademarks, design rights, patents and
other intellectual property rights (registered and unregistered) in and on the
WIZZO Application belong to the Provider and/or third parties. The Provider
reserves all of its rights in the WIZZO Application and the related services.
Nothing in the Terms and Conditions grants End User with a right or license to
use any trade mark, design right or copyright owned or controlled by the
Provider or any other third party, except as expressly provided in these Terms
and Conditions.
23. Third
Party Content and Services.
23.1. End User acknowledges that the WIZZO Application
permits access to products, services, web-sites, advertisements, promotions,
recommendations, information and materials created and provided by advertisers,
publishers, content partners, marketing agents and other third parties (the
¿¿Third Party Content and Services¿¿).
23.2. The Provider shall not be responsible for any
Third Party Content and Services and/or any third party web sites that End User
links to from the WIZZO Application, and that End Users are responsible for
reading these third parties¿¿ own terms and conditions or privacy policies a
nd
be bound by same.
23.3. The Provider hereby disclaims any
representation, warranty or guaranty regarding the Third Party Content and
Services whether express or implied.
24. Governing Law.
If any disagreement arises between the End Users and
the Providing under these Terms and Conditions or related to the use of the
WIZZO Application and related services the End Users can present their
complaint to the Provider and the issue will be decided in accordance with the applicable
law of the country where the WIZZO Application has been downloaded by the end
users seeking complaint resolution.
25. Terms applicable to End Users using
iOS devices
In addition to the terms and conditions
mentioned hereinabove, the following terms and condition shall apply to End
Users that have downloaded the WIZZO application on iOS devices:
25.1 Apple is not a sponsor nor is involved in any of
the daily, weekly, or monthly competitions in any manner
25.2 End Users are not allowed to use jailbroken
devices to download WIZZO, the Provider reserves the right to ban such End
Users from WIZZO for an indefinite amount of time.
25.3 End Users using iOS devices must have enabled
their Advertising Identifier in order to earn points and or tickets using
WIZZO.
25.4 If the Advertising Identifier is reset or
disabled, the End Users¿¿ WIZZO account will not be accessible by the End Us
er.
Community Guidelines
We offer community guidelines in addition to our Terms
of Service. All user generated content and activity on our services are
subjected to these guidelines which fall under a common sense philosophy. This
document is to be regularly updated as the WIZZO community and service evolve.
In addition, certain services or properties, under the WIZZO platform, may be
subjected to additional guidelines or specific exceptions.
As a provider of the service, we at WIZZO reserve the
right to suspend any account at any time with a conduct that is detected to be
inappropriate or harmful in order to protect the integrity of our community. We
reserve the right to remove content, strike on the account, and/or suspend the
account(s). For more information, refer to the following page: About
Suspension.
Any WIZZO Live streamer or User that purchases,
obtains, interacts with, or uses the WIZZO Platform and the WIZZO Currency,
including Coins, Stickers and Diamonds is subjected to this policy. WIZZO
reserves the right to perform amendments to the Policy at any given time and
these changes will be deemed effective once they are updated online or once we
provide you with an updated version. We recommend you to regularly review
this
Policy.
WIZZO¿¿s Terms of Service and Communit
Guidelines govern your use of Coins. This Policy shall be the deciding body in
case a conflict is found between this policy and those agreements. WIZZO¿¿
Developer Services Agreement governs your use of WIZZO currency in case you are
a developer.
Usage Guidelines
In case you are a creator, viewer, or any other party,
you shall be aware of the two principles that orient your Coins experience:
The Coins will not be made available for direct
exchange for items or for services of value
It is advised that you do not take part in exchange of
Coins for Services or Items that are considered to be linked to a cost or
value.
Accordingly, we recommend that you to do the following
with your coins:
Celebrate joyful events, express appreciation for Live
streamers and become recognized.
In the event of Tipping, show appreciation and
interact with chat messages from Users who have tipped you.
Come up with ideas for Coins usage by the community
that could offer community benefits or content; provoke content or offer
rewards to views for collective Coins usage. A broadcaster might announce:
If ten people tip 1,000 Coins in a span of five
minutes, a gaming action will be performed
The decision to play Game 1 or Game 2 will be decided
by the broadcaster based on the votes received from the community conditional
on the Stickers tipped within a 10-minute time span.
A meetup for the community might be arranged depending
on a voting mechanism, operated by the broadcaster and based on Stickers.
Viewers are asked to Tip for a character selected by
the broadcaster in Game.
As for the Don'ts which include the breach of this
policy. You should not request WIZZO currency for money or donations and you
should not ask for money or donations in exchange for Coins.
You should not, for the purposes of an exchange of the
WIZZO Currency, offer a hoodie, a dinner date, graphic design services, a
promise to play a specific user in a game, access to a specific VOD file,
cooking lessons, or take part in a private conversation.
You should not use WIZZO Currency as a way to engage
in any fraudulent, criminal or other unauthorized activity, or to solicit or
receive Coins for any fraudulent, criminal or other unauthorized activity. You
should fully understand that your use of the WIZZO Currency is also subjected
to the Community Guidelines.
Ads for Coins
Occasionally, WIZZO may give an opportunity to watch
an advertisement in an exchange for Coins. Third-party advertisement inventory
or other elements might limit such opportunities. WIZZO does not promise that
Coins will be available at all times or at any given time. Coins obtained from
those opportunities are subjected to this AUP. Accordingly, Ads for Coins
should not be used as a tool to acquire Coins to Tip on your own channel; for
example, creating accounts that aim at using Ads for Coins. We remind you that
Coins are not a tool designed to transfer money. Also, the use of robots or
other automated means to obtain Coins using the Ads for Coins feature is
prohibited.
Violations of this Policy
If these Community Guidelines are to be subjected to
violations or an attempt of violation by you or a party that represents you,
such violation will qualify as a violation of the Terms of Service, which
include these Community Guidelines. They will also count as a material breach
of any other applicable agreement or/and supplements to these agreements with
WIZZO.
In the event of a breach of these Community
Guidelines, civil or criminal liability may be imposed. Additionally, your
access to the WIZZO platform and permission to use Coins may be immediately
terminated by WIZZO, in its sole discretion, in addition to any remedy that it
may have at law or in equity. Legal action may be taken by WIZZO to prohibit
breaches and/or collect damages that any breach of these Community Guidelines
may have caused.
WIZZO¿¿s rights are not subjected to a waiver in th
case of WIZZO failing to enforce these Community Guidelines at a specific
instance of application.
Breaking the Law
All applicable local, national, and international laws
must be respected while using the WIZZO Platform. WIZZO will ban any content
and activity that feature, encourage, offer or solicit any illegal
activity.
Self-Destructive Behavior
Activities that might put your life at risk or result
in your physical harm are strictly prohibited. Such activity consists of, but
is not limited to, the following: suicide threats, intentional physical trauma,
illegal use of drugs, illegal dangerous consumption of alcohol and dangerous or
distracted driving. No exceptions are made for any self-destructive behavior
performed as a stunt or gag made in jest, or conducted for entertainment
purposes, when such behavior could seriously cause physical harm.
Violence and Threats
All accounts associated with acts and threats of
violence will be indefinitely suspended, as such actions will be taken
seriously and are of a zero-tolerance violation. Such actions consist of, but
not limited to:
Any endeavors associated with threats or physically
injuring or killing of another.
Any endeavors associated with threats of hacking, DDOs
or SWAT of another.
Any attempts to use weapons as a way to threaten,
frighten, injure, or kill others
Any content that represents, praises, encourages, or
supports terrorism or violent extremist actors or acts is not allowed on WIZZO.
Such content consists of threatening to or pushing others to carry acts that
would lead to serious physical harm to groups of people or serious property
destruction. Any content that includes terrorist or extremist propaganda, such
as graphic pictures or footage of terrorist or extremist violence, must not be
displayed, even if you aim at denouncing such content.
In case a Live streamer loses control of his broadcast
in the event of severe injury, medical emergency, police action or being
targeted with serious violence, his channel and associated content will be
temporarily removed.
Hateful Conduct and Harassment
WIZZO does not allow any act of harassment or hateful
conduct. Such content or activity includes any encouragement or support of
discrimination, denigration, harassment, or violence based on the following
protected characteristics: race, ethnicity, color, caste, national origin,
immigration status, religion, sex, gender, gender identity, sexual orientation,
disability, serious medical condition etc. Certain age protection is also
provided. Hateful conduct is considered as a zero-tolerance act and we, at
WIZZO, will act on every valid reported content that may include such conduct.
Under the governance of this policy, we offer every user the same protection,
regardless of the user¿¿s particular characteristics.
Harassment can be conducted in many ways, such as
stalking, personal attacks, promotion of physical harm, hostile raids, and
malicious false report brigading. Any form of unwelcomed sexual advances and
requests, sexual objectification or attacks that degrade a person¿¿s perceiv
ed
sexual practices are specifically considered as sexual harassment.
Action will be taken in the event of any hateful
conduct and harassment, with an increasing intense enforcement when the
behavior is targeted, personal, graphic, or repeated/prolonged, incites further
abuse, or involves threats of violence or coercion. An indefinite suspension on
the first offense will take place in case of egregious violations.
Unauthorized Sharing of Private Information
Privacy of others must not be invaded. Do not share
content that may enclose private personal information about individuals, or
their private property, without their permission as it is prohibited. This
includes but is not limited to:
Sharing information that is personally identifiable
(such as real name, location or ID)
Sharing any information from social profiles that are
restricted or protected or the profiles themselves
Sharing content with no respect to another¿¿
expectation of privacy, such as streaming from someone¿¿s private space with
out
their permission.
Impersonation
Any content or activity that aims at impersonating an
individual or organization is not allowed. Additionally, misrepresenting
yourself as a member of WIZZO representatives is a zero-tolerance violation and
will result in an indefinite suspension.
Spam, Scams, and Other Malicious Conduct
Any content or activity that is meant to disrupt, interrupt,
harm, or violate the integrity of WIZZO Platform or any other user¿¿s experi
ence
or devices is not allowed. Such activity consists of:
Displaying a substantial amount of repetitive messages
that can be unwanted or of user reports
Sharing unauthorized advertisements
Phishing
Defrauding others
Spreading malware or viruses
Misinformation (such as feigning distress, posting
misleading metadata, or intentional channel miscategorization
Tampering (such as artificially inflating follow or
live viewer stats)
Selling or sharing User accounts
Reselling WIZZO Currency
Defacing, or attempting to deface, website pages or
other WIZZO Platform (such as uploading inappropriate or malicious
content)
Cheating a WIZZO rewards system
Nudity, Pornography, and Other Sexual Content
Any content or activity that displays nudity and any
sexually explicit content or activity, such as pornography, sexual acts or
intercourse, and sexual services, is prohibited.
Any content or activity that is meant to threaten or
promote sexual violence or exploitation is strictly prohibited and may be
reported to law enforcement. Any attempt at child exploitation will be reported
to authorities via the National Center for Missing & Exploited Children.
Any content or activity that is sexually subjective is
prohibited, except for educational contexts or for pre-approved licensed
context; however, these activities will be governed by additional
restrictions.
Intellectual Property Rights
You only have the right to share content on your
personal WIZZO Platform, or on a platform that you are authorized to share
content through on WIZZO. Any act of sharing content that you do not own or
have the rights to share on your WIZZO channel, is considered as an act of
violation of another person¿¿s intellectual property rights. Such activit
includes any third party content included in your content, derivative
creations, as well as music or performances of others¿¿ copyrighted content.
We
recommend, before sharing any content on WIZZO, that you assess your content
for adherence to applicable intellectual property laws and the proper
application of principles such as fair use, and to secure all appropriate
rights needed.
WIZZO reserves the right to remove any unauthorized
content that you may share on WIZZO if the rights holder(s) inform of a
copyright violation. The ¿¿flag¿¿ function found under every video can be us
d by
the rights holder(s) in case of a copyright violation. In the event of such
violation, WIZZO will inform you via the WIZZO Chat function within the app
and/or a notification screen that your video has been removed. Kindly note that
even if all videos are monitored before being posted on our platform, we
reserve the right to remove any video in the event of violation of our Terms of
Service and Community Guidelines. In case multiple violations of our policies
are detected, we may permanently suspend your account.
Examples of content that should not be shared on WIZZO
without the approval from the copyrights owners or unless otherwise permitted
by law consist of:
Sharing the content developed by other WIZZO
creators¿¿
Sharing content from other sites
Sharing movies, television shows, or sports
matches
Sharing music that you do not own or do not have the
rights to share
Content Labeling
You should accurately label your content to the best
of your ability. You should choose categories and tags that best describe your
content. Intentional or immense misuse of titles, tags, games/categories, or
other metadata is not allowed.
Music Copyright
Streaming or uploading copyrighted music on WIZZO
platform of which you have no appropriate rights or authority to share is
considered a violation of our policies.
WIZZO does not allow including music that you do not
own or have a proper license for on any of your WIZZO streams.
Additional Gaming Content Guidelines
Cheating in Online Games
WIZZO prohibits any activity that gives the User an unfair
advantage in an online multiplayer game. Such activity can include cheating,
hacking, botting, or tampering. This prohibition is also valid for any
harassment that might occur such as stream sniping when a user exploits another
broadcaster¿¿s live broadcast.
We recommend that you respect all
publisher/developer-enforced release dates, embargoes, and NDAs by not
broadcasting these games before everyone else gets the chance to. In case of no
prior approval, the rights holder is allowed to takedown your channel. In the
event of any violation, rights holders are expected to report violations in
accordance with ours. It is advised that the user report tool is not used by
users in possible violations situations.
Fraudulent events
The policy is violated once:
The WIZZO Currency is used in acts of fraudulence or
criminal activity, or unauthorized activity. This is also applicable in the
case of requesting or acquiring Coins is used in acts of fraudulence or criminal
activity, or unauthorized activity including but not restricted to:
i) the promotion or the subjection to any activity
that is deemed illegal such as illegal drugs, phishing, terrorism, criminal
activities, contests, pyramid schemes or chain letters
ii) the promotion of activity relating
to tobacco, gambling or weapons;
iii) the relation to pornographic activity or
material labeled as obscene l;
iv) the relation to excessively graphic or
explicit violence;
v) the act of being defamatory, inappropriate or
profane;
vi) the act being of a discriminatory nature or
includes ¿¿hate speeches¿¿ targeted at a single user or specific group on t
basis of race, sex, creed, national origin, a certain religious affiliation or
a certain sexual orientation or the language of these groups or individual
users.
vii) the act promoting or including viruses, worms,
corrupted files, cracks or other materials that can be of harm or damage or
that can make the software inoperable for the hardware or security measures of Publisher,
any user, or any other third party.
WIZZO is authorized to suspend any account or remove
any related content that is considered inappropriate or harmful. (paraphrased
the below but very doubtful so i kept the sentence below)
WIZZO is authorized to remove any content that is
identified as harmful or inappropriate as well as suspend the associated
account at any time.
Tipping Terms and
Conditions
The WIZZO Coins (¿¿Coins¿¿), a non-refundab
non-transferable In-App Purchase currency, can be found on the WIZZO platform.
It can be used to buy digital animated tokens (¿¿Stickers¿¿). These sticke
which can be accessed through the tipping feature (¿¿Tipping¿¿) give users t
ability to celebrate moments and appreciate specific Live streams on the WIZZO
platform.
The livestream feature, which is going to be
introduced on the WIZZO platform, will permit users to document over the
internet their events as they happen in video and sound.
A user, who has converted his coins into stickers, can
transfer them through one sole tipping transaction to another user who has
shared or live streamed a video on the WIZZO platform. These stickers have no
monetary value, and thus rely on the transaction mechanism.
Upon completion of the tipping transaction, the
streamer can find on his/her profile page on the WIZZO platform, an animated
copy of the sticker, under the ¿¿trophy cabinet¿¿ sub-sections which has
diamond ¿¿Diamond¿¿ value rate of 1 Diamond = 3 coins. ¿¿Rate 1¿¿
Diamonds can be accumulated and transferred to a cash
value of 1 USD = 10 Diamonds. ¿¿Rate
2¿¿
The WIZZO currency includes the coins, stickers and diamonds.
The WIZZO Team will formulate a set of Terms of
Service which will control your use of the WIZZO Currency. These terms
include the defined Community Guidelines, and the Privacy notice. It should be
noted that these can be subjected to certain amendments at any given point of
time as seen fit by WIZZO.
The WIZZO currency can only be used on the WIZZO
platform and can¿¿t be sold or sent to a third party, including other users.
It
cannot be exchanged for any other goods or services and can be only converted
to cash under the terms specified above. It has no monetary value and doesn¿¿
include currency or property of any type. This means that the WIZZO Currency
remains subject to the Term of Service stated above and the user will not have
a property, proprietary, intellectual property, nor monetary interest when it
comes to a purchased or promoted WIZZO Currency.
Revenues generated from the sale of the WIZZO currency
with a Live streamer receiving the WIZZO currency may be shared with WIZZO;
however, the WIZZO currency doesn¿¿t aim at providing financial revenues to
the
Live streamer and WIZZO doesn¿¿t guarantee any financial benefit to
Live-streamer who is receiving WIZZO currency.
Account Security and Tipping Qualification
You must register on the WIZZO platform as a User and
accept the Tipping Terms and Conditions and Terms of Use in order to acquire
the WIZZO currency and use the Tipping feature available on the platform. You
must hold responsibility for the security and restricted access of your account
and password and also all the purchases and activities that happen under your
account. Tipping will be available to users who can legally -indicate in their
country of residence that they can perform purchases via carrier
billing-transactions supported by the operator. In case you are below the
legal age in your country of residence (18 years old in some countries), you
need the permission of a parent or a guardian to be able to make purchases on
the WIZZO platform. In case the mentioned terms are breached, WIZZO has the
right to not accept and cancel orders or even terminate accounts at any time.
Refund Policy
The WIZZO Currency remains a non-refundable currency
unless otherwise required by applicable law in your jurisdiction. Once coins
are used or redeemed for Tipping or, in extensions for digital items or
experiences, a user cannot refund them. Once a sticker has been used or
redeemed it cannot be acquired back. The WIZZO currency may not be purchased,
sold, bartered or traded, or offered to be purchased, sold, or traded (in
exchange for money or any item of value) inside or outside of the WIZZO
platform. Any such transfer will be considered by WIZZO a null and void
transaction.
Payment Method and Terms
Payments are accepted in various ways through
carrier billing and/or through app stores methods that might be made available
on our site (¿¿Payment Methods¿¿). The user will be subjected to all terms a
conditions of the Payment Method he/she chooses. Once you place an order
through the WIZZO platform, you guarantee that you are permitted to use the
designated Payment Method on one hand, and that WIZZO or its designated payment
processor is authorized to charge the Payment Method that you have specified
for the purchase amount with the corresponding taxes and fees, on the other
hand. All payments should be made in United States Dollars, except for
alternative currencies offered via Payment Methods available on the WIZZO
platform.
PLEASE NOTE: Some personal data may be requested by
our payment processing partners, such as a valid government-issued ID, your
legal name, address and date of birth, in order to be able to make payments
through its financial institutions and comply with applicable international,
national federal, state and local laws and regulations. You may also be
contacted directly by our payment processing partners in case any issue with a
payment arises.
Your order might be suspended or cancelled on WIZZO
automatically, if your purchase has been declined online due to issues with
your payment methods. In order to go through with your purchase, you hold the
responsibility to resolve any problems that might be encountered. You may
contact customer support via the email address associated with your purchase,
in case the transaction is rejected online. You must contact the customer
support email for anything related to the purchasing on the WIZZO
platform.
An additional transaction fee may be charged by WIZZO
for any transaction performed on the WIZZO platform. You will be notified of
such transaction fees before any transaction is completed.
Third Party Terms
Additional third-party legal terms may be imposed on
your purchase and enjoyment of Ancillary Products and Services. For example,
end user license agreements of third-party game developers and publishers might
be made available on the WIZZO platform regarding any sale of digital games and
in-game content. We recommend reading these third-party legal terms as you may
be subjected to them.
Delivery of Ancillary Products
Kindly note that regarding the purchases you perform
of Ancillary Products and Services through the WIZZO Platform, you agree and
accept that making these products available to you or to an authorized
recipient, is indicative that WIZZO has completely satisfied its required
obligations of delivering/providing these products, services, or contents,
regardless if any usages failures related to these products, services,
contents are encountered.
Taxes
Once you perform any purchasing of products, services,
or contents for your personal use, you will become responsible and subjected to
any applicable taxes at a local, notional, or state level, as well as any added
value taxes in the form of VAT. In case such sales or other tax or fee on a
transaction is not paid, WIZZO is authorized to collect taxes or other fees
from you at any time and you are responsible for such taxes and fees if they
are determined to be payable on such sale. No guarantees or Warranties.
The WIZZO Currency is not guaranteed by WIZZO to be available
at all times or at any given time. The WIZZO currency is not guaranteed to be
offered for any specific length of time by WIZZO. The WIZZO currency may be
modified by WIZZO at our own judgment. The WIZZO currency may be made
more or less common, desirable, effective or functional by such modifications.
The WIZZO currency might be suspended or terminated by WIZZO for any or no
reason. Users and guests who access the WIZZO platform, will be aware of such
events via a popup in-app notification. WIZZO reserves the right to increase
the number of Coins needed to earn Rewards, Diamonds needed to obtain any
Reward, and restrict any Reward or gaining Rewards at any time, even if such
modifications may affect the use of WIZZO currency or the ability to redeem
certain Rewards. In this regard, users should remain aware that they should not
depend on a continuous availability of Reward or Reward level, category or
tier.
WIZZO is granted the right to perform alterations or
updates to the WIZZO Currency inventory without prior notice. WIZZO retains all
WIZZO Currency associated rights, title, and interest, as well as ant WIZZO
Currency inventories, copyrights, trademarks and intellectual property
associated rights. The exception subjected to the applicable law will be
concerning unused WIZZO Currency inventory which will be forfeited to WIZZO in
the case of termination of your WIZZO account.
As per the above Terms and Conditions and in the event
of a user violating the above mentioned Terms and Conditions, WIZZO has the
right to deactivate this user from the WIZZO platform. Any WIZZO currency
collected by a user that has been deactivated could be forfeited and may not be
restored.
Video Upload
Guidelines
In the section that follows, the presented Terms
and Conditions will guide the policy that determines submitting your
material to WIZZO which includes video in all applicable forms - together and
or individually. This is managed by MBC FZ LLC, which is a company that
operates under the laws set forth by Dubai and Dubai Creative Cluster free zone
authority in Dubai. The company office is registered in Dubai Media City, MBC
Building 3 (going further it will be referred to as ¿¿MBC¿¿ including i
successors and assigns).
Unless you have accepted the Privacy Policy which is
available at (http://www.mbc.net/en/privacy.html) and the below Terms and
Conditions (which may be amended as seen fit), your submitted materials will
not be complete.
These terms and conditions, which are based on an
agreement between MBC and you, will remain in full force and effect as long as
your video is posted.
Terms and Conditions
I hereby agree by uploading and clicking on the accept
button below, that I wish to upload the video, accept and fully understand
these Terms and Conditions and confirm that:
I am above 18 years old (or what is defined as the
legal age in my country of residence), and thus I am capable of completely and
utterly and void of any restrictions, enter into these Terms and Conditions.
This indicates that if ever needed or requested, I am capable of providing a
valid identification form or ID that can indicate my age.
In case I am under the age of 18 years old (or what is
defined as the legal age in my country of residence), I understand that it is
essential for my legal guardian to fill the form attached, to present and offer
a valid form that identifies and proves our relationship and to sign the
required documents for my participation in the audition upon MBC¿¿s request.
I accept to fill out the required documents and
provide answers to all the questions requested by MBC, accurately, precisely
and efficiently. I confirm that all information provided in the Video, in any
form, is truthful, precise and not in any way misleading. I understand that I
should make MBC aware in the event of this information becoming inaccurate.
I hereby confirm to be at the disposal and collaborate
with MBC, in case my video violates third party copyright owners or
doesn¿¿t comply with the set video guidelines.
I hereby confirm that no changes of these Terms and
Conditions shall be effective if not in writing and if not signed by MBC.
I acknowledge and accept that the Videos are an
original work that are created by me. The Videos do not breach or violate the
intellectual property or other rights of any third party. I agree that MBC
reserves the right to disqualify any Video that might be recognized as
plagiarized.
I fully understand that if MBC suspects a violation of
these Terms of Use or receives a complaint from a third party regarding my
video, MBC has the right to remove or temporarily suspend my entry from WIZZO.
MBC reserves the right to cancel, change or replace my
video at any time.
I declare and present warrant that I do not suffer
from any mental, emotional or physical conditions that might affect my
capability of uploading a video or that might affect other users.
I affirm that there exists no contract between me and
any third party or any legal or regulatory provision or professional obligation
that prevents me from accepting these Terms and Conditions or of fulfilling any
of my contractual obligations. Otherwise I will be immediately excluded from
WIZZO on my own responsibility.
I permit and understand that MBC, at its sole
discretion, reserves the unconditional and perpetual right to use and broadcast
my name, likeness, voice, performance, biography and events related to me, etc,
and associated with the Video I post.
I accept that if MBC suspects the presence of any
obscene language in my comments and/or any video content that contains obscene,
pornographic, discriminatory (based on race, sex, religion, national origin,
physical disability, sexual orientation or age), illegal (such as underage
drinking, substance abuse, computer hacking etc..), offensive threatening or
harassing, then MBC has the right to remove or disqualify me from WIZZO and
that the decision is final.
I agree that any personal information I share with MBC
shall comply with MBC¿¿ privacy policy provided in the link
http://www.mbc.net/en/privacy.html
I hereby agree that I participate at my own risk and
MBC is not responsible for:
the loss of profit, the loss of business or any forms
of use, contracts, revenue, goodwill or expected savings.
the defacement of the reputation of a client
the resultant, exceptional, or indirect loss or damage
I understand that although I will retain copyright to
the Videos, by entering, I allow MBC a worldwide, royalty-free, perpetual
license to edit, post and make use of the Video in any and all media, whether
print or online, for publicity and news purposes.
It is under my free will that I enter into these Terms
and Conditions and I forthwith agree to remunerate MBS in respect of any
actions, activities, declarations, and other responsibilities that can be
brought against or sustained by MBC; resulting of the violation of any of my
agreements or warranties, commitments or representations which are set forth
within these Terms and Conditions or breach on third party rights.
I hereby guarantee that the Video has not been used in
any commercial, sponsorship or other agreement or understanding with any
person, firm or corporation. I guarantee that the video uploaded is not put
through to any other third party agreements, as well as MBC is not be called
for to pay any amount of money to any third party following MBC¿¿s use (base
d on
the items listed in these Terms and Conditions) or the misuse by MBC of the
idea, video, or any other rights present in any entry.
In the event of a court deeming any provision of these
Terms and Conditions null or invalid such provision will not at any point
affect any other provisions of these Terms and Conditions, the appeal of
the supplying in any other conditions or the plausibility or implementability
of these Terms
and Conditions will be reduced and restricted to the necessary extent to place
it within legal requirement.
These Terms and Conditions shall comply with the laws
of Dubai and be governed by them. The DIFC courts shall settle any conflicts
arising out or related to these Terms and Conditions.
Guidelines
You are required to follow all guidelines or rules
that are published on the WIZZO Services, that are made available to you, or
communicated to you through specific services and features, while using the
WIZZO services. These Terms of Service include all such terms and guidelines
(the ¿¿Guidelines¿¿) by reference.
Unless WIZZO recognizes a need in changing the Terms
of Service, which incorporate Video Content, and which consists of the entire
agreement between you and WIZZO, such Terms of Service will not be
modified.
User Content
With the authorization of WIZZO, you are able to live
stream and share pre-recorded audio-visual content, to use various services,
such as chat, and to take part in other activities which allow you to create,
post, transmit, perform or store content, messages, text, sound, images,
applications, code, or other data or resources on the WIZZO Services (¿¿Use
Content¿¿).
In the event of deleting live streams and pre-recorded
audio-visual content from WIZZO services or closing your account, the rights
granted by you hereunder shall be terminated, exceptions include: (a) if you
shared such User Content with other users through the WIZZO Services and others
copied or saved parts of such User Content (such as making a Clip); (b) if such
User Content was used by WIZZO for promotional purposes; and (c) for the time
needed to remove from backup and other systems.
Video Content
The video should relate to gaming (excluding gambling,
casino games and nudity);
The title and description should relate to the Video;
The video should suit the chosen game (kindly double
check thumbnail as sometimes a video for game A is uploaded with the thumbnail
of a different game);
The video should have a decent quality;
The video size must not exceed 500 MB;
The video must be of a landscape format;
The video duration is recommended to be less than 5
minutes.
Any obscene, pornographic, discriminatory (based on
race, sex, religion, national origin, physical disability, sexual orientation
or age), illegal (for example, underage drinking, substance abuse, computer
hacking, etc.), offensive, threatening or harassing video content is strictly
prohibited.
Mentioning or featuring any uncleared copyrighted
material, including but not limited to songs, music, films, books, television
programming, artwork, sculpture, photographs, etc., or identifying descriptions
of any copyrighted material is strictly prohibited.
Any virus, trojan horse, worm, trapdoor or similar
software that may in any way infect or affect any of the Promoter¿¿s hardwar
e or
software systems in Video is strictly prohibited.
Video Technical specs
The Video must meet the below technical specs and the
social requirements stated on the website. MBC reserves the right, in its sole
discretion, to exclude any video that does not meet the requirements listed
below.